CAPVAR I.B.G PRIVATE LIMITED (“Capvar”, “hum”) aapki privacy ko respect karta hai. Yeh policy bataati hai ki Capvar Beauty AI service use karte time aapka data kaise handle hota hai.
1. Data jo hum collect karte hain
- •Account information: name, email, phone, salon name, city
- •Client consultation data jo beautician app me enter karti hai (client name, concern, skin/hair type, duration)
- •Usage data: AI features ka monthly usage count (quota tracking ke liye)
- •Payment metadata: Razorpay order ID, plan, status (card/UPI details Razorpay ke server par hi rehte hain)
2. Data ka use
- •AI consultation reports generate karne ke liye
- •Account access aur subscription manage karne ke liye
- •Customer support aur follow-up ke liye
- •Service improvement aur internal analytics ke liye
3. AI processing disclaimer
AI features (Sakhi Chat, Consultation, Recommendations) trusted third-party LLM providers (Anthropic Claude, Gemini) se chalti hain. Aapke entered data ka use sirf aapke session ka response generate karne ke liye hota hai.
4. Payment processing
Sare payments Razorpay ke through process hote hain. Capvar aapke card / UPI / bank details directly store nahi karta — sirf transaction reference aur status save hota hai.
5. Product / catalog usage
Capvar / CIVRAA product catalog data sirf approved products tak limited hai. Koi competitor / third-party product recommendation system me nahi hai.
6. Data security
- •Passwords bcrypt-hashed hote hain — plaintext kabhi store nahi
- •Communication HTTPS / TLS encrypted hai
- •Production data access role-based aur logged hai
7. Data retention
Account data tab tak retain hota hai jab tak account active hai. Account deletion request support@capvarindia.com par bhej sakti hain — 30 din ke andar data purge ho jayega (legal/regulatory exception ke saath).
8. Hum kya nahi karte
- •Aapka ya aapki client ka data kabhi sell nahi karte
- •Third-party advertisers ko share nahi karte
- •Marketing emails for unrelated products bhejte nahi
9. Aapke rights
Aap apna data dekhne, edit karne, ya delete karne ka request kar sakti hain — support@capvarindia.com par email karein.
Last updated: 28 June 2026